5 Spectacular WordPress Chat Plugins for Enhanced User Engagement
WordPress is the most popular content management system. According to current statistics it is used by over 66.38% of top million websites that use CMS. The key element that makes this CMS so much popular among millions of webmasters is its user-friendly functions. In other words, unlike other CMS, WordPress is not only simple to install but also quite easy to work with.
The main purpose of CMS is to allow the webmasters to share their content with less efforts and more efficiency. However, it is sometimes quite frustrating when you feed content to your website or blog day by day but get no opinions or remarks in return. It doesn’t necessarily mean that there is something wrong with the content or it is not interesting at all. The main reason is that your blog may be lacking an important tool that can encourage better user engagement. Here, WordPress chat plugins come into picture.
There are dozens of benefits one can avail by integrating a popular chat plugin. For starters, a chat plugin gives your readers a platform where they could interact with each other and pass opinions about the content or the website. In short, it provides an awesome way to keep your visitors entertain for as long as they are on your web.
Another benefit is that it can make your customer support more efficient. Usually, it takes quite a lot of time to respond to your customer’s query through email or contact us form. However, with a live chat tool enabled on your WordPress site, you can easily interact with them and solve their query on-the-spot.
Allow us to present you some of the most spectacular WordPress chat plugins that are being used by thousands of web owners throughout the world.
An all-inclusive live chat plugin by Sebastian Odena, Flexy talk has the ability to bring cross-platform users to one spot. With this plugin, you can not only engage with your onsite visitors but also with your Facebook fans and Google talk users as well. The plugin comes in two different versions: Free and paid. The paid version offers customizable widget, custom JQUERY theme, chat transfer, etc. You can opt for the 14 day trial if you want to give it a try.
One of the best chat plugin with 4.5 user rating, Quick Chat allows you to integrate live chat platform to your site. There are dozens of unique features that make this plugin a must-have for every webmaster. Some important features include quick chat rooms, private chat system, emoticons, word filtering, quick chat translation, etc.
Apart from these features, there are certain other significant elements that make this plugin simply irresistible such as you can easily give chat moderation right to any user you want, limit the character count and create unlimited number of chat rooms. This plugin is 100% compatible with the latest version of WordPress.
Want to add a chat add-on to your WordPress, for your customers, real quick? Then you should try Live Chat plugin that is developed especially for sales and support. Though this plug-in doesn’t come free, but comes with a price tag of $15. However, its awesome features make it worth the price. First of all, it is an open-source add-on with really neat and simple codes.
Secondly it comes with a completely customizable skin, that is, you can modify its appearance in any manner you desire. Other features include quick chat logs, moderation rights, etc. The best thing about Live Chat is that multiple operators can reply the same customer simultaneously. This tool also has a user rating of 4.5.
With 3 out of 5 user rating, Ultimate Live Chat is another powerful plugin that empowers you to add a live chat support to your website real-quick. Interacting with your customer and solving their queries real-time is necessary for maintaining 100% customer-satisfaction rate. With this plugin you can easily create unlimited moderators or operators and chat sessions. The distinctive factor of this plugin is that it comes with a real-time web monitoring system. In other words, you can keep an eye on your web activity while chatting to your customer. Other features include multiple web support, typing status, portable, proxy support and much, much more. It works well with WordPress 3.0 or above versions.
With an interface similar to that of Facebook chat toolbar, Envolve Chat allows you to empower your visitors to have a relevant chat about your content. This plugin has a good user rating of 4.2 stars. Its many amazing features include permanent chat rooms creation, private or group chat creation, real-time chat translations, friend invite, custom skins, avatar, etc. Envovle chat works best with WordPress version 2.0 or higher.